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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trudy W

June 25, 2025

5  out of  5
rating by Trudy W
"I am so happy I got Jennifer 2 days ago when I called Mike Kremer’s office although I’m sure the rest of the office is just as wonderful. Jennifer is lovely to work with and I am very happy with my rates."
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Angie Young

June 18, 2025

5  out of  5
rating by Angie Young
"I had an amazing meeting with Stephanie about my insurance coverages and what was best for our family. She took care of everything I needed. I highly recommend Kremer Insurance Agency."
We responded:
"Hi Angie! Thanks so much for the review. We are so glad Stephanie could give you a plan you were happy with! Never hesitate to reach out if you need anything; our whole team has your back!"
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Joann Magee

June 17, 2025

5  out of  5
rating by Joann Magee
"Besty, Jen, Steph and Lauren. They are very hard workers. They help you out if you have problems and they are here to help."
We responded:
"Thanks so much for the review, Joann. Our team works hard to make sure our customers are well taken care of, and we are so glad you feel that! Please call or come into the office if you ever need anything. "
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Lawrence Gantt

June 13, 2025

5  out of  5
rating by Lawrence Gantt
"Mike Kremer State Farm Insurance is the best. Especially Stephanie they are very professional and willing to go the extra mile to take care of you. They are the best👍🏾"
We responded:
"Thanks for the review, Lawrence! We agree, Stephanie is such a great addition to our team. We always want to make sure you are taken care of, never hesitate to ask us for help!"
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Shelley Bowers

May 15, 2025

5  out of  5
rating by Shelley Bowers
"I’ve been with Statefarm many years and I was used to dealing with one lady until she moved on to other things, this time I was working with Jennifer Marshall, someone I’ve never dealt with. She was a delight! Answered all of my questions and was quick to respond via emails, which was easier for me. I will be dealing with Jennifer from now on. On a side note, Ms. Betsy is a gem as well! Thank you for all you do for me, it doesn’t go unnoticed."
We responded:
"Thanks for the feedback, Shelley! We are so glad Jennifer was able to meet all your needs. "
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Medina Provenza

March 24, 2025

5  out of  5
rating by Medina Provenza
"I use state farm for my car insurance and I LOVE THEM! Jen and Betsy are the absolute best! Always quick to help and so kind:)"
We responded:
"Thanks so much Medina! The feelings are mutual. We are always here if you need anything!"
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Maria Anderson

February 24, 2025

5  out of  5
rating by Maria Anderson
"Betsy Kremer provides exceptional service as my insurance agent!! She has worked with me to provide recommendations, guidance, and the best options for my specific situation when it comes to home, auto, and life insurance. She is super responsive and helpful any time I need to make changes or updates to my policy, even responding over the weekend on timely matters. Would highly recommend her and Kremer State Farm to anyone!"
We responded:
"Thank you, Maria! We are so glad you are a part of our family! We pride ourselves on being available and will continue to do so. If anything arises, please feel free to call or stop by the office :)"
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Edward Voland

February 17, 2025

5  out of  5
rating by Edward Voland
"Mike Kremer gave me his cell # Day One. Thanks to: Jennifer Marshall (The Best) Atha Thompson (Awesome) Gregory Freeman (Gets it Done) and the whole team. Thank You STATE FARM!!!!!!!!!!!"
We responded:
"Edward Voland (So glad you're a part of our family!) We really appreciate the review and are here whenever you may need us! "
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Leslie

January 29, 2025

5  out of  5
rating by Leslie
"Jennifer from Kremer State Farm provided exceptional support during a hectic time. She checked in regularly, walked me through the process step by step, and offered clear guidance. Her follow-ups were timely and helpful, ensuring I had the updates I needed. I truly appreciated her dedication and support!"
We responded:
"Hey Leslie! We appreciate such a thoughtful review! We are so glad you felt so well cared for during your hectic time. (And we agree, Jen is the best!) We appreciate you being a part of our family. "
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Monica Rosen

January 24, 2025

5  out of  5
rating by Monica Rosen
"Staff was really easy to communicate with and the prices given were great! Very happy with our experience and recommend to anyone considering them."
We responded:
"Monica, it's so great to hear from you! We are so glad you find it easy to communicate with us, communication is key! Please feel free to contact us whether you need help or if you just want to chat. :)"
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Theresa Watson

January 24, 2025

5  out of  5
rating by Theresa Watson
"Lauren is my insurance agent and she is absolutely amazing. She got me the best deals possible as a new driver. I was looking at paying almost 700 dollars anywhere else for car insurance and she got me started for around 250 a month, and it just went down to 140 at the start of this year. The bundle got me life insurance, and renters insurance for only the smallest amount more as well as towing. I am only paying 10 dollars a month for up 300,000 dollars in renters insurance. It’s honestly a blessing, and has helped me start the beginning of my adult life smoothly. Big thank you to State Farm and Lauren!!"
We responded:
"Thanks for such a thoughtful review! We agree, Lauren is the cat's meow! If you ever come across anything you need, we are all here for you at the office. "
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Herb Wilson

January 19, 2025

5  out of  5
rating by Herb Wilson
"They have been great to deal with consistently. Always anticipating my needs and there whenever needed."
We responded:
"Herb, thanks so much for the review. Life can get dicey; we try to be solid in the calm and the storms. We are so glad you are a part of our family. "
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Lenore Scharf

January 7, 2025

5  out of  5
rating by Lenore Scharf
"Mike Kremer State Farm Insurance is an excellent company. I have been with them for many years. Jennifer is great to talk to she handles everything immediately, she is very knowledgeable and follows up . Excellent service."
We responded:
"Thank you for your feedback, Lenore! We are so happy you have entrusted us to protect your income and assets over the years. Thank you for being a part of our family. "
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Rett Grieves

December 16, 2024

5  out of  5
rating by Rett Grieves
"Long standing customer of Mike Kremer’s office and plan to be for the foreseeable future. Jennifer Marshall and Lauren Hersh always provide top notch customer service, especially so when situations demand extra care. Thank you ladies!"
We responded:
"Thanks, Rett! We are so pleased that Lauren and Jennifer have been able to meet your needs so well! We are so proud to have them apart of our family, and so glad you are too. "
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Brenda Briones

November 20, 2024

5  out of  5
rating by Brenda Briones
"Always love working with Jennifer Marshal! She’s such a great agent, always willing to help. Been with Kremer for a little while now and im so happy to be covered by State Farm insurance."
We responded:
"We agree, Brenda! Jenn is such an amazing asset to our group! We are so pleased she has made your experience a positive one. We are always here when you need help protecting your income and assets!"
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Donna Dawson

November 1, 2024

5  out of  5
rating by Donna Dawson
"Great customer service !!!"
We responded:
"Thank you, Donna! We are so glad to have you apart of our family!"
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Julianne Willa

November 1, 2024

5  out of  5
rating by Julianne Willa
"Lauren Day gave me great help today"
We responded:
"I'm so glad Lauren could help you! Never be afraid to call the office, we are here to help you with whatever you may need!"
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Laura Humbert

October 31, 2024

5  out of  5
rating by Laura Humbert
"I have been with Mike's office for years. They have been amazing to work with and I always recommend them to friends."
We responded:
"Laura, you are so kind! Thank you for being a loyal customer and we hope your friends are just as happy and protected as you :)"
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Kimberly Bennett Baker

October 31, 2024

5  out of  5
rating by Kimberly Bennett Baker
"I’ve been with Kremer State Farm Insurance ever since I can remember, over 25 years! I specifically communicate with Jennifer and Lauren. Both are wonderful and very helpful! The entire office is always amazingly helpful and go the extra mile. I recently had unfortunate circumstances where I was vandalized. They have been there for me every step of recovering from the this unfortunate experience and checking in on me often. I would highly recommend Kremer State Farm Insurance."
We responded:
"Kim, thank you for your feedback and being such a loyal customer. Sometimes our job involves helping people during hard times, it is our goal our customers like you feel our care and concern to make sure you come out of the situation as protected as possible. "
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Shannon Tracey

October 28, 2024

5  out of  5
rating by Shannon Tracey
"Lauren and the other folks at Kramer Insurance are the best!"
We responded:
"You're the best! "
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Carolyn Hunsicker

October 22, 2024

5  out of  5
rating by Carolyn Hunsicker
"Wonderful, trustworthy people! Couldn’t be more pleased with the level of integrity and commitment."
We responded:
"Carolyn, we are so happy you are our customer! Thanks so much for your feedback, we pride ourselves on our integrity and we are so glad you feel it! "
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Matt S.

October 20, 2024

5  out of  5
rating by Matt S.
"Kremer Insurance Agency has taken care of our insurance needs for over 23 years. We met with Lauren recently to go over all of our policies. She is very knowledgeable, patient, and answered all of our questions. We even saved a few dollars by tailoring our coverage to just what we needed!"
We responded:
"Matt, thank you for being such a loyal customer! We are so glad we could keep you and your loved ones well protected AND save you some money. Isn't that the best?!?"
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Jared Sordon

August 21, 2024

5  out of  5
rating by Jared Sordon
"I have been happily insured with the Kremer agency for years now. Jennifer and Lauren are always prompt, polite and on top of everything from small questions regarding policies to helping navigate a total vehichle loss. This is without a doubt a dedicated team of people that will make it their business to help you when you need it most."
We responded:
"Jared, thanks so much for being a loyal customer. We try our best to be there when you need us. As always, if you ever need anything swing by or give us a call!"
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Tom Deveny

August 17, 2024

5  out of  5
rating by Tom Deveny
"Lauren Day gave me good help today."
We responded:
"So glad you had a good experience, Tom! Always here to help! "
Profile photo of Frank Taylor

Frank Taylor

August 7, 2024

5  out of  5
rating by Frank Taylor
"Have been well cared for over the years by the likes of Lauren, Jennifer, and the rest of the crew there at Kramer. Always responsive, quick to answer any questions, proactive in situations…and all of it done with kindness and patience… couldn’t be happier with them!"
We responded:
"Thanks so much for the review, Frank! We make it a priority to make sure our customers are well taken care, and we are so proud that you feel it. We are always a phone call away or a visit in the office if you need help, or just some friendly conversation. :)"